About Ortolani Services, Inc.
Ortolani Services, Inc. is a resource for people who want to make a change or are facing the types of life transitions that affect their health insurance and other benefits. We take the time to thoroughly explain benefits offered by local carriers to both individuals and businesses, and we provide advocacy and support throughout the year.
President, Ortolani Services, Inc.
Independent Health Insurance Agent
Lizz Ortolani is a licensed independent insurance agent specializing in benefits planning for individuals, sole proprietors, contract workers, retirees, people on Medicare, and small businesses. She is licensed in New York State for Life, Accident and Health insurance, and holds AHIP (Medicare) and NYS Marketplace certifications.
Ortolani Services, Inc. was founded following a fifteen-year career providing care as a Licensed Master Social Worker. An important part of that work involved connecting people with services and resources. Now Lizz carries on that work by connecting people with the health and life insurance choices that will best serve them, their families, and their employees.
Lizz is valued for her skills in clarifying health insurance needs and beloved by her clients for her unique understanding of their lives and health demands. She brings to every client relationship cultural competency and sensitivity as well as a trusted referral network built over 20 years working in different facets of the Rochester healthcare community.
Lizz maintains a license as a Licensed Master Social Worker and is also a Registered Yoga Teacher (RYT). She is active in the community, serves in board positions at the Shepherd Home and Yoga 4 A Good Hood.
Erin Nagle, MBA
Client Relations Manager, Ortolani Services, Inc.
Independent Health Insurance Broker
Erin Nagle is a licensed independent health insurance broker specializing in benefits planning for small businesses, individuals, sole proprietors, contract workers, retirees, and people on Medicare. She is licensed in New York State for Life, Accident and Health insurance, and holds AHIP (Medicare) and NYSOH (NYS Marketplace) certifications.
Erin elected to concentrate her MBA in Human Resources and has spent the entirety of her career in Rochester, NY, working with local brokerage companies and as an HR Generalist specializing in group benefits.
Her knowledge of benefit administration, regulations, and compliance provides clients with unparalleled guidance in navigating the complicated options of health insurance and other benefits for individuals as well as groups. Erin’s expertise is complimented by the strong relationships she has built with both insurance carriers and clients.
Erin is a recipient of the Out Alliance SafeZone training as part of Ortolani Services’ focus on providing sensitive, inclusive service to people of all needs and identities.
Individual Insurance Specialist
Anwar Pickett is a licensed independent health insurance agent for Ortolani Services, Inc. specializing in individuals and families, sole proprietors, contract workers, and gig or non-traditional job workers. He is licensed in New York State for Life, Accident and Health insurance and holds the appropriate NYSOH (NYS Marketplace) certifications.
Anwar adds his value to Ortolani Services, Inc. by providing support and a wealth of experience from his work with several local non-profits and as a former agent of Property and Casualty insurance for a national carrier. After several years as a health benefit agent for a local health insurance provider, Anwar now seeks to further the Ortolani principles of Clarity, Choice, Connection with every new client he meets.
Continuing the life of service, Anwar has been active in local youth sports since 2007. In that time, he has been either coach, volunteer, or president with such organizations as Eastside Little League, Genesee Valley Little League, RHAA, and Henrietta Parks & Recreation. He is a current member of the Highland park Neighborhood Association.
Susan Gray is the first friendly, caring, and knowledgeable voice you will hear when contacting Ortolani Services, Inc. She is a graduate of Monroe Community College with an AAS in Liberal Arts. Susan is a US Air Force Veteran. Susan brings to the Ortolani Services team extensive experience in working with diverse populations within Monroe County. Susan also has a wide-ranging background in working in medical offices and hospitals in the Rochester area. Susan is a Certified Application Counselor with The New York State of Health Marketplace and has worked for several years as a Health Benefit Representative for two local companies. Susan has helped many applicants obtain health insurance over the past few years through The Marketplace. Susan is a Rochester resident and has lived in Rochester for most of her life. In her spare time, Susan spends time with her grandchildren, family, friends, shopping and watching romantic comedies on TV.
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Our diverse, talented, and experienced team is here for one purpose, to serve you.