About Ortolani Services, Inc.
Ortolani Services, Inc. is a resource for people who want to make a change or are facing the types of life transitions that affect their health insurance and other benefits. We take the time to thoroughly explain benefits offered by local carriers to both individuals and businesses, and we provide advocacy and support throughout the year.
Lizz Ortolani
President, Ortolani Services, Inc.
Independent Health Insurance Agent
Lizz Ortolani is a licensed independent insurance agent specializing in benefits planning for individuals, sole proprietors, contract workers, retirees, people on Medicare, and small businesses. She is licensed in New York State for Life, Accident and Health insurance, and holds AHIP (Medicare) and NYS Marketplace certifications.
Ortolani Services, Inc. was founded following a fifteen-year career providing care as a Licensed Master Social Worker. An important part of that work involved connecting people with services and resources. Now Lizz carries on that work by connecting people with the health and life insurance choices that will best serve them, their families, and their employees.
Lizz is valued for her skills in clarifying health insurance needs and beloved by her clients for her unique understanding of their lives and health demands. She brings to every client relationship cultural competency and sensitivity as well as a trusted referral network built over 20 years working in different facets of the Rochester healthcare community.
Lizz maintains a license as a Licensed Master Social Worker and completed SafeZone Training. She is active in the community and spends her spare time practicing yoga, reading, and cheering her son on in soccer and basketball. Lizz also volunteers at Yoga 4 A Good Hood and the National Association of Benefit and Insurance Professionals (NABIP).
Erin Nagle, MBA, LAH, AHIP
Senior Insurance Agent, Ortolani Services, Inc.
Independent Health Insurance Broker
Erin Nagle is a licensed independent health insurance broker specializing in benefits planning for small businesses, individuals, sole proprietors, contract workers, retirees, and people on Medicare. She is licensed in New York State for Life, Accident and Health insurance, and holds AHIP (Medicare) and NYSOH (NYS Marketplace) certifications.
Erin elected to concentrate her MBA in Human Resources and has spent the entirety of her career in Rochester, NY, working with local brokerage companies and as an HR Generalist specializing in group benefits.
Her knowledge of benefit administration, regulations, and compliance provides clients with unparalleled guidance in navigating the complicated options of health insurance and other benefits for individuals as well as groups. Erin’s expertise is complimented by the strong relationships she has built with both insurance carriers and clients.
Erin loves spending time with her clients to really learning their needs, helping them navigate their options and ensuring a smooth transition and informed healthcare decision annually.
Erin is a recipient of the SafeZone training as part of Ortolani Services’ focus on providing sensitive, inclusive service to people of all needs and identities.
Anwar Pickett, LAH, AHIP
Individual Insurance Specialist
Anwar Pickett is a licensed independent health insurance agent for Ortolani Services, Inc. specializing in individuals and families, sole proprietors, contract workers, and gig or non-traditional job workers, retirees, and folks on or approaching Medicare eligibility. He is licensed in New York State for Life, Accident and Health insurance and holds the appropriate NYSOH (NYS Marketplace) & AHIP (Medicare) certifications.
Anwar adds value to Ortolani Services, Inc. by providing support and a wealth of experience as being a former agent with a local health insurance provider, a former agent of Property and Casualty insurance for a national carrier, as well as working with several local non-profits. Anwar seeks to further the Ortolani principles of Clarity, Choice, Connection with every new client he meets.
Anwar is a recipient of the SafeZone training as part of Ortolani Services’ focus on providing sensitive, inclusive service to people of all needs and identities.
Engrained in a life of service, Anwar has been active in local youth sports since returning to Rochester in 2007. In that time, he has been either president, coach, or volunteer with such organizations as Eastside Little League, Genesee Valley Little League, Rush Henrietta Athletic Association, and the Henrietta Parks & Recreation Dept.
Nancy Rader, LAH, AHIP
Director of Operations,
Nancy Rader comes to us with 30+ years of benefits and Human Resource experience, mostly for local brokers and private firms. She is licensed in New York State for Life, Accident and Health (LAH) insurance, and holds AHIP (Medicare) and NYS of Health certificates.
Nancy’s excited to utilize her experience to help lead strategic operations behind the scenes at Ortolani Services. Her knowledge of benefit administration, regulations, and compliance provides us with unparalleled guidance in navigating the complicated options of health insurance and other benefits for individuals as well as groups. Nancy’s expertise is complimented by the strong relationships she has built with both insurance carriers, clients, and her employees.
In her time off Nancy enjoys gardening, collecting antiques, and her big dog.
Emma Salamone, LAH, AHIP
Client Relations Manager
Emma Salamone is a licensed independent health insurance agent specializing in individuals, families, and Medicare. She is licensed in New York State for Life, Accident, and Health insurance, and holds AHIP (Medicare) and NYSOH (NYS Marketplace) Certifications.
Emma comes with Medicare experience working for a national insurance brokerage assisting individuals with Medicare Advantage, Supplemental, and prescription drug policies. Before working in insurance, Emma worked for a durable medical equipment provider and as a pharmacy technician. Emma’s professional experience supplements her knowledge of how Medicare works, the rules and compliance requirements. Which in turn, enhances her ability to support our agents and clients.
In addition to working at Ortolani Services, Inc. Emma has been involved in youth and high school cheerleading for the Fairport School District since 2017. As a Fairport alum, she prides herself in this role to influence skill building and development in both youth and young adults.
Emma is a recipient of the SafeZone training as part of Ortolani Services’ focus on providing sensitive, inclusive service to people of all needs and identities.
Tameria Terrell, LAH, AHIP, BS, MS
Client Relations Manager
Tameria is a former agent with a local insurance provider and is licensed in New York State for Life, Accident and Health insurance. She holds AHIP (Medicare) and New York State of Health (NYSOH) certifications and has a strong background in business development and community engagement activities. As Client Relations Manager, she provides support and education on the intricacies of Medicare and comes with knowledge in the NYSOH Marketplace’s eligibility requirements while embracing Ortolani Services’ principles of Clarity, Choice, and Connection.
Originally from Central Florida, Tameria chose to start life anew in Rochester, NY. Driven by a desire to improve the lives of those around her, she pursued an education in Health Care and Community Service. Tameria has a unique ability to meet people where they are, connecting with them on a compassionate and empathetic level while providing accurate and relevant information that benefits them. Her experience includes mentoring teens, helping to align families and seniors with health insurance to best fit their needs, and partnering with her adult son to promote awareness and equity through the ROC Freedom Riders bicycle brigade. Tameria loves working out and hanging with her family and fur baby.
Leanne Reed, LAH, AHIP, MS, CLC, LCSWR
Talent Development Specialist
Leanne Reed joins the Ortolani team as the Talent Development Specialist and also as a licensed Life, Accident and Health insurance agent. She brings skills from a long career in leadership that includes not for profit and corporate sectors for over 20 years. She subsequently launched two businesses that provide coaching for executives, leaders, teams and individuals in transition. In between she launched a third business in marketing that created strategic programs for small business.
Leanne’s core purpose has always focused on helping create excellent lives for the people she works with and for the community. Her community involvement has included serving on more than ten boards, teaching at Nazareth University and committee work for over 30 organizations. Leanne is a Certified Leadership Coach, Certified Career Management Coach, Certified Behavioral Analyst and is a Licensed Clinical Social Worker.
Leanne is known for her engaging manner and her ability to quickly and clearly get to the heart of work that needs attention. Her humor and candor are elements most often noted by her clients that have assisted them in critical moments of their lives.
We are different but don’t take our word for it. Read the case studies and testimonials, or even better, see for yourself.
Our diverse, talented, and experienced team is here for one purpose, to serve you.